Returns & Refund Policy
Gymppy™️ Refund & Return Policy
At Gymppy™️, we’re all about making your workouts smoother, cleaner, and more convenient. We stand by our products and encourage you to give them a solid try for at least 14 days before considering a return. If you’re not satisfied after 14 days and within our 30-day Money Back Guarantee, reach out to us at hello@gymppy.com—we’re happy to help!
🛑 Order Changes & Cancellations
Need to tweak or cancel your order? No problem—just let us know within 24 hours of placing it. Once your order enters processing, we may not be able to make changes. If you cancel in time, your refund will be processed within 7 business days.
💰 60-Day Money Back Guarantee
We’re confident you’ll love Gymppy™️, but if it’s not for you, we’ve got you covered.
- Use it for at least 14 days to experience the benefits.
- If you’re still unsatisfied, you can return it within 30 days of purchase.
- Shipping fees (if applicable) are non-refundable.
To start a return, email us at hello@gymppy.com or use the form on our Contact Us page. For faster processing, include your Order Number or the Name and Email Address used at checkout.
📦 Damaged Items
We pack every order with care, but if your product arrives damaged or defective, email us at hello@gymppy.com within 72 hours of delivery with a clear photo of the issue.
- If the product itself is damaged, we’ll determine if you’re eligible for a free replacement.
- Minor packaging dents or scuffs do not qualify as damage.
- We do not accept returns for items damaged due to normal use, wear and tear, or misuse.
🚚 Shipping & Delivery
We work hard to get your order to you fast, but shipping delays beyond our control (courier issues, customs, weather) may happen. If there’s a problem with your delivery, please contact the courier directly. Gymppy™️ is not responsible for lost, stolen, or delayed packages.
📍 Incorrect Shipping Address
Double-check your shipping details before placing your order! If the wrong address was entered and we are not notified within 24 hours, we cannot offer a refund or resend.
🔄 Policy Updates
We reserve the right to update this Refund & Return Policy at any time. By purchasing and using Gymppy™️ products, you agree to the terms outlined above.
Got questions? We’re here to help—email us at hello@gymppy.com! 💪